Birmingham Chiropractor – Zest Chiropractic
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Privacy Policy

This practice is required to provide our patients with notice of our privacy practices with respect to protected personal information collected from this website. Our privacy policy is in accordance with the new GDPR regulations which come into force from 25th May 2018.

Who Are We?

We are Zest Chiropractic Ltd of: 149 Swanshurst Lane, Moseley, Birmingham, B13 0AS, tel: 0121 777 1400, email: info@zestchiropractic.co.uk. For the purposes of processing your personal data we are the data controller.

Lawful Basis For Processing Your Data

By using this website, you consent to understanding and accepting the terms listed in this privacy policy. Our lawful basis for processing your data is one of consent. We reserve the right to update, amend, or change this Privacy Policy at any time to conform to new laws and regulations or changes in business standards.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

Our privacy policy does not cover content that is transmitted via email to our office. Email does not have the same encryption and security protocols and should not be used to transmit sensitive information.

What Data Do We Collect?

When you use our website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Cookies enable us to customize your browsing experience and speed up website load times. You have the ability to accept or decline cookies at any time. If you decline cookies, you do not have access to the benefits of a custom web browsing experience.

Information Sharing

Our monthly newsletter service sends monthly newsletters with relevant information to the topic of interest. Your email will not be sold, rented or leased to a third-party. You may remove your name from the newsletter list at any time by following the removal instructions at the bottom of any newsletter sent.

Social Media Policy

We are not responsible for any information collected by social networks on which we maintain a social media presence. These include, but are not limited to, Facebook, Google, Twitter, Pinterest, and LinkedIn. Each social network has its own privacy policy and it should be read before creating an account on the network. We are not responsible for any marketing or retargeting performed by a social network after you have visited our pages.

Your Rights

As we process your personal data, you have certain rights. These are  right of access, a right of rectification, a right of erasure and a right to restrict processing.

You may request a copy of your data at any time. Please make such a request in writing, or by email to the data controller whose details are given below. Please provide the following information: your name, address, telephone number, email address and details of the information you require. We will need to verify your identity so we may ask for a copy of your passport, driving license and/or a recent utility bill.

If you believe any of the personal data we hold on you is inaccurate or incomplete, please contact the centre directly and any necessary corrections to your data will be made promptly.

If you believe we should erase your data, please contact the data controller, whose details are given below.

If you wish us to stop storing or using your data, please contact the data controller, whose details are given below.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will expressly agree in advance to our use of your personal information for marketing purposes by a positive opt-in. We will also provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Data Breaches

Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will give you the contact details of the person who is dealing with the breach, explain to you the nature of the breach and the steps we are taking to deal with it.

Should You wish To Complain

You can contact the ICO via their website: www.ico.org.uk should you wish to make a complaint about the way we are processing your personal data.

Automated Decision Making and Profiling

We do not use any system which uses automated decision making or profiling in respect of your personal data.

Third Party Websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us at 149 Swanshurst Lane, Moseley, Birmingham, B13 0AS or email info@zestchiropractic.co.uk

Changes To This Policy

Please note that this Privacy Policy may change from time to time. While we expect most such changes will be minor, we will post any Policy changes on this page.

Effective May 2018

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